Patient Portal
Tebra does not use a separate patient username. Sign in with the email address associated with your portal account and your password.
Open Patient Portal
Current patients
Everything you need between appointments.
Use this page for secure portal access, telehealth visits, messages, visit preparation, forms, records, billing tools, and account help. Private health information and account credentials stay inside Tebra rather than on the public Back to Life Mental Health website.
Tebra opens in a new tab so your secure account and visit remain separate from this public website.
Quick access
Choose what you need to do.
Back to Life Mental Health provides the guide. Tebra handles secure authentication, clinical messages, telehealth, records, and other protected information.
Message Your Provider
Use Tebra secure messaging for medication, treatment, documents, or other information you would not want sent through ordinary email.
See messaging stepsJoin Telehealth Visit
Already scheduled for a virtual appointment? Open the secure Tebra Telehealth room for Back to Life Mental Health at visit time.
Join Telehealth VisitForms & Appointment Help
Learn where Tebra forms arrive and how appointment reminders can provide reschedule or cancellation options when those features are enabled.
Prepare or change a visit
Telehealth appointment
Joining your virtual visit should be simple.
Back to Life Mental Health uses a secure Tebra Telehealth room for virtual visits. At your scheduled appointment time, use the direct button below. Your Tebra reminder may also include the same visit link.
01Open the secure room
Use the Join Telehealth Visit button on this page or the link in your Tebra reminder.
02Enter your name
Follow Tebra's on-screen prompts to identify yourself for the scheduled visit.
03Allow camera + microphone
Follow the browser prompts and check that you can see and hear clearly.
04Enter the waiting room
Follow the on-screen instructions and wait for the provider to begin the visit.
Use this link for scheduled visits only: the button opens the verified Back to Life Mental Health Tebra Telehealth room in a new tab. Routine telehealth is not an emergency service.
Before your next visit
Forms and appointment changes, without the guesswork.
Tebra can send patient-specific forms and appointment-management links by email or text. Those links belong to the individual patient and should not be replaced by a generic public form.
Complete requested forms
When Back to Life Mental Health sends intake or update forms through Tebra, open the secure invitation from your email or text message and complete the requested information online.
- Demographics and emergency contact information
- Medication, allergy, and medical-history updates
- Consent or custom practice forms
- Screening questionnaires when requested
If you expected forms but did not receive them, call the office rather than sending clinical information through ordinary email.
Reschedule or cancel when available
If online appointment management is enabled for your visit, your Tebra email or SMS reminder can contain a link to reschedule or cancel.
- Open the most recent appointment reminder.
- Choose the manage, reschedule, or cancellation option shown.
- A reschedule request may still require confirmation by Back to Life Mental Health.
Keep visit information handy
Before medication-management visits, have important changes ready so appointment time can focus on your care.
- Current medications and supplements
- Side effects or meaningful changes since the last visit
- Requested blood pressure, heart rate, weight, or labs
- Questions you want to make sure are addressed
Secure messaging
How to message your provider through Tebra.
Secure messages stay within the Patient Portal instead of traveling through standard email or text messaging.
Open your portal
Go to the Tebra Patient Portal and sign in with your account email and password.
Open Messages
From the portal dashboard, choose View Messages to see your inbox and sent messages.
Choose New Message
Select the provider, add a subject, and write your message. Tebra also allows an image or document attachment up to 10 MB.
Send Secure Message
Review the message and choose Send Secure Message. It is delivered to the provider's Tebra Message Center.
Ready to send a secure message?Sign in first, then choose Messages.Open Tebra
Portal login help
Don't know your login or can't remember your password?
Tebra uses your email address as the Patient Portal login—there is no separate patient username. Back to Life Mental Health can help identify the portal-access problem, but the practice cannot see or retrieve your password.
Your login is your email address.
The email address associated with your Tebra Patient Portal account is your login. If you are unsure which email was used, call Back to Life Mental Health.
- Call the office at 480-313-8583.
- After identity verification, the office can review your Patient Portal status and the email associated with your record.
- If an already-activated portal needs its login email changed, additional Tebra assistance may be required.
Reset it directly through Tebra.
- Open the Tebra Patient Portal.
- Select Forgot your password?
- Enter the email address associated with your portal account and choose Reset password.
- Open Tebra's reset email and use the temporary password provided.
- Choose Create New Password Now, then set a new password for future sign-ins.
Password resets require access to the email inbox associated with the portal account.
Reset Through TebraWe can send or resend your invitation.
Patient Portal access begins with an invitation from Back to Life Mental Health. The invitation contains a Get Started link.
- Open the Tebra invitation email and choose Get Started.
- Your invited email address is filled in automatically.
- Create your own password and enter your date of birth to activate the account.
If you never received the invitation, it expired, or you are not sure whether your account was activated, call the office and we can review the portal status and resend the invitation when appropriate.
Call 480-313-8583
Inside your portal
Records, receipts, payments, and authorized access.
Available features depend on the practice's Tebra settings, but the Patient Portal can bring several common administrative tasks into one secure place.
Review or share your record
Use Health Records to review available medications, problems, allergies, vitals, and lab information. Tebra also provides Actions for downloading a summary of care or sending it to another clinician.
Open Health RecordsFind shared documents
Use Documents to review items shared through Tebra, such as treatment plans, patient education, or uploaded documents that are available to your account.
Open Patient PortalPay a bill or get a receipt
If payments and itemized receipts are enabled for your account, the portal can show balances, bill details, previous portal payments, and downloadable itemized receipts.
Open Billing ToolsUse authorized guest access
Tebra can let a patient invite an authorized guest to permitted parts of the account without sharing the patient's password. This can be useful for parents, caregivers, or other trusted family support.
For adolescent patients approaching adulthood, portal ownership and family access may need to be updated as the patient turns 18.
Use the right channel
Keep clinical information in the secure portal.
For medication questions, treatment information, or sensitive documents, use Tebra secure messaging. Ordinary email and standard text messaging should not be used to send protected health information. For scheduling questions, call the office or use online scheduling.
The Patient Portal and routine telehealth links are not emergency services. If you are in immediate danger or have an emergency, call 911 or go to the nearest emergency department.
Virtual visits
Telehealth
Prepare your space, device, information, and requested monitoring before a virtual appointment.
Quick answersFrequently Asked Questions
Appointments, medication management, insurance, telehealth, and follow-up.
Need the office?Contact Back to Life Mental Health
Phone, office location, email, fax, and directions.
Current patient access
Your secure care tools are one click away.
Open the Tebra Patient Portal for secure messages and records, or join your scheduled Tebra Telehealth visit directly.